How to become a ServiceNow Certified System Administrator

Jobi Thevuapra Samuel

ServiceNow Certified Administrator

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A few years ago, I saw something surprising...

A Doctor came to my company for an interview but my company is not a hospital, it was an IT company.

That moment made me think, most of the people go to school or college not as a hobby, but to earn a living but the truth..

Some degrees doesn't guarantee a job. That's why the doctor was sitting in an IT interview.

My story was similar, same thing happened to me.

I studied Electronics and communication engineering but after finishing my studies I couldn't find a job for almost 2 years. So I made a hard decision to switch my career.

Computer is the one I choose 

Why computer?

Computer was booming 20 years ago and guess what? 

They are still booming. Computer industry have more jobs compare to any other industry. If you know computer, you can find a job. 

ServiceNow CSA Certification is not optional - it's mandatory

Most of the companies ask for certification when hiring and they don't allow you to touch the production ServiceNow instance if you're not certified. So make sure you're certified and I will explain you the blue print.

Step1: Register for the course (FREE of cost)

Start by registering for the free course. This will help you understand the basics step by step, link to register is here

Step 2: Complete the course

Finish all the lessons in the course. Below, you’ll see the exam blueprint, so you know exactly what to expect in the test (link).

Step 3: Practice on a PDI (Free)

Practice what you learned using a Personal Developer Instance (PDI). You can request a free PDI by going here

Don't know what to practice in PDI? click here

Step 4: Register for the Exam

Once you feel confident, register for the CSA exam.

Step 5: Pass the Exam 🎉

Take the exam and pass it but make sure not to do the mistake I did!